01Services

FROM THE RACK.
TO THE WORK.

From facility design to daily operation, we connect the physical system to the work it needs to do. Each engagement has a defined scope, an acceptance plan and a documented handover.

Scope of work

Colocation & infrastructure

We provide colocation for customer-owned IT equipment through partner data centers. ILION coordinates equipment intake, installation and the operating handover with the customer and facility team.

The deployment schedule records equipment dimensions and weight, rack units, power circuits, cooling requirements, uplinks, access permissions and the remote-hands scope. The service agreement assigns facility operations, hardware support, network management and customer workload responsibilities.

  • Intake: equipment list, serial numbers, rack units, dimensions and weight
  • Installation: power circuits, cooling, network ports and labeled connections
  • Operation: authorized access, remote hands, maintenance and escalation
DELIVERY / Scope of work

What a complete delivery contains.

Three common engagement types, with the work and handover records that make each one operational.

01

A dedicated inference environment

Start with model revision, precision, context and concurrency. Size memory for weights plus KV cache, then align GPU-to-GPU and GPU-to-NIC paths with the serving architecture.

Scope of work

Handover: software manifest, topology, access record, throughput and p95 latency logs, checkpoint and restart procedure.

02

A Surface fleet renewal

Reconcile the incoming lot by serial number. Separate functional results from cosmetic grades, record battery measurements and confirm the keyboard, charger and management-release status.

Scope of work

Handover: serialized packing list, grading matrix, exceptions, sanitization records and warranty schedule.

03

An edge AI installation

Map camera streams, model processing, local storage and the uplink. Plan enclosure conditions, power recovery and what the system does when connectivity is lost.

Scope of work

Handover: port map, device inventory, model version, retention settings, offline test and remote-update recovery.

DELIVERY / 04 STEPS

The delivery record

Configuration, installation, acceptance and support are documented together so the operating team can trace what was delivered.

01

Scope the workload

Capture application, model, dataset, region, quantity and target date. Mark constraints and assumptions before selecting a platform.

02

Freeze the configuration

Agree the bill of materials, GPU edition, storage, network, condition, support and any exclusions. Changes need a revised scope.

03

Confirm the engagement

Record pricing, currency, payment, shipping or access terms, responsibilities and required approvals. A catalog entry is not a reservation.

04

Accept with evidence

Match identifiers to the order, run the agreed checks and record discrepancies. Hand over configuration records and support contacts.